Terms And Conditions Of Membership

Thank you for your interest in becoming a member of The Growth Pod, Food Growth Pod or Scale Up Academy, or for wishing to avail of our 121 sessions and business training days. These terms of membership (the terms) (together with our privacy policy and terms of website use provide information about us and the legal terms and conditions including those on membership of The Growth Pod, Food Growth Pod and Scale Up Academy and use of our additional services, our 121 sessions and business training days. purchase of tickets for workshops and events and any on-line courses (services) and use of e-courses, videos and e-books, products.

These terms apply to your membership of The Growth Pod, Food Growth Pod & Scale Up Academy and to the sale of additional products and services to you such as 121 sessions and Training sessions. Please read these terms carefully and make sure that you understand them, before applying for membership or purchasing any products or services from the website.

  1. Definitions

In these terms, the following terms and expressions have the meanings set out against them below:

  • 1.1. we/us/our means CPG Executive Consulting Ltd (CPG).
  • 1.2. adviser member means a member who joins CPG as an adviser in accordance with the terms set out in Appendix B.
  • 1.3. affiliate means, in relation to a company, that company’s subsidiary, holding company or any company under common control with that company.
  • 1.4. application form means the membership application form available on the website to be completed by prospective members of The Growth Pod, Food Growth Pod and Scale Up Academy.
  • 1.5. business day means a day, other than a Saturday, Sunday or public holiday, when banks are open for normal business in the City of London.
  • 1.6. code of conduct means our code of conduct for attendance at events, as attached as Appendix E and as amended from time to time.
  • 1.7. content means any and/all materials, data, information and products, in any media, provided in relation to or forming part of the membership, products and services.
  • 1.8. contract means the contract between you and us for membership of The Growth Pod, Food Growth Pod and Scale Up Academy, comprising these terms together with the application form.
  • 1.9. event means a workshop, course or other event organised by CPG for its members.
  • 1.10. intellectual property means patents, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered.
  • 1.11. member means a member of The Growth Pod, Food Growth Pod and Scale Up Academy and for wishing to avail of our 121 sessions and business training days.
  • 1.12. membership means membership of The Growth Pod, Food Growth Pod and Scale Up Academy or anyone availing of our 121 sessions and business training days.
  • 1.13. membership fee means the membership fee payable for membership of The Growth Pod, Food Growth Pod and Scale Up Academy, or the cost presented to those availing of our 121 sessions and business training days.
  • 1.14. software means the intellectual property in any software that is made available for use or download from the website relating to membership content.
  • 1.15. website means www.cpgexp.com and www.mygrowthpod.com
  1. Information about us
    • ‘CPG’ and ‘Growth Pod’ and ‘Scale Up Academy’ is the trading name and registered trademark of CPG Executive Consulting Ltd, a company registered in England & Wales, CPG Executive Consulting Limited is a company registered Company No. 8460247 having its registered office at 1-5 Clerkenwell Road, London, EC1M 5PA We are registered for VAT under No. GB175 2498 80
  • You may contact us by telephoning our Customer Service team on 0207 192 9207 or by e-mailing us at hello@cpgexp.com.  If you wish to give us formal notice of any matter in accordance with these terms, please see clause 16.
  1. Use of the website

Your use of the website is governed by our terms of website use. Please take the time to read these, as they include important terms which apply to you.

4 How we use your personal information

We only use your personal information in accordance with our privacy policy. We use cookies on the website, details of which can also be found in our privacy policy. Please take the time to read our privacy policy, as they include important terms which apply to you.

  1. Age restrictions

Membership of The Growth Pod, Food Growth Pod & Scale Up Academy and access to products or services from the website is only available to you if you are at least 18 years old.

  1. Applying for Membership

6.1.       The membership page on the website will guide you through the steps you need to take to become a member. After you complete the application form and submit it to us, we shall send you an e-mail acknowledging our receipt of your form. This acknowledgement does not mean that your application has been accepted. Our acceptance of your application shall take place as described in clause 6.2.

6.2.      We shall accept your membership application at our discretion, based on our standard evaluation criteria. We will confirm our acceptance of your membership application by sending you an e-mail acceptance confirmation (acceptance confirmation) with details of your account and login details. Your membership shall not be effective until we send you the acceptance confirmation.

6.3.      Membership options: Depending on the membership for which you have applied, we will provide you with access to our portfolio of packages. The following membership schemes are available:

  1. Growth Pod with the benefits set out in Appendix A to these terms.
  2. Food Growth Pod with the additional benefits as set out in Appendix B to these terms.
  3. The Scale Up Academy with the additional benefits as set out in Appendix C to these terms.
  4. 121 sessions and training day client benefits are set out in Appendix D.

6.4. Code of Conduct: all members when attending events must comply with the Code of Conduct. Failure to do so will entitle CPG to terminate your membership and/or bar you from attendance at events. Appendix E.

6.5. Payment options: We provide either a ‘3 month payment plan’, ‘6 month payment plan (for 12 121 sessions)’ option or, an ‘all upfront’ option depending on the payment option you have chosen in your with your consultant or via out purchase pages.

Once payment including all applicable Sales Tax or VAT has been paid you will receive lifetime membership to the area of our site that contains your purchased product; for as long as we provide the service. We reserve the right to terminate any service, product or membership type at any time, without notice to you.

The 3 month payment option will take 3 equal payments from your card each month for 3 consecutive months, starting on the date of purchase and then 2 more payments will occur on that same date of purchase for 2 additional months.

Our payment over 3 months option is not a subscription, it is a payment plan. Therefore, you are not a full member until you have paid in full. We reserve the right to allow/deny access to our members areas during that period of payment.

The 6 month payment option will take 6 equal payments from your card each month for 6 consecutive months, starting on the date of purchase and then 5 more payments will occur on that same date of purchase for 11 additional months.

Our payment over 6 months option is not a subscription, it is a payment plan. Therefore, you are not a full member until you have paid in full. We reserve the right to allow/deny access to our members areas during that period of payment.

6.6. Termination of Membership:  you may terminate your membership at any time in accordance with clause 6.9 but please note that we do not offer any refunds in respect of any remainder of a due payment following termination. We may terminate your membership in accordance with clause 14.

6.7.  Updated payment information: You are responsible for ensuring that your payment method remains valid for the charging period e.g. if you avail of the 3 month or 6 month payment plan, you can update your card details in your profile settings page within the members’ area for your product or contact your consultant directly for assistance.

Should a payment fail we will restrict access to our service until payment has been made. If your access is restricted and you require assistance please email us at finance@cpgexp.com

6.8. Money back guarantee.

All Our Products and Services come with a THIRTY (30) Day No Questions Asked Money Back Guarantee. If in the unlikely event during the first 30 days of purchasing a product or service you decide that it isn’t for you, simply tell in writing by post or email us and we’ll refund your initial fee in full.

  1. Prices and Payment

7.1. Prices: The price for membership, events and products are set out at the membership or event pages of the website and are payable in advance. We shall be under no obligation to confirm membership or provide access to any events or website membership areas until the relevant price has been paid in full.

7.2. Discounts: A discounted membership fee may apply if you have received a promotional code through a third party with whom CPG has a formal agreement. This discount may be for a free trial or a discount on the applicable membership fee for a specified period of time. The discount is only valid for that period and any renewal of membership will be at the current full price as displayed on the membership page of the website.

7.3. Membership fees and prices of products and events may change from time to time, but changes will not affect any order you have already placed.

7.4. If we do not receive payment authorisation for any payment made by you or any authorisation is subsequently cancelled, we may immediately terminate or suspend your membership. You will still be liable for any outstanding payments.

7.5. All prices are expressed exclusive of any VAT/Sales Tax and these taxes will be charged to you at checkout.

7.6. Payments of membership fees and for events and products via the website may be made using a debit card or credit card or via direct debit as indicated on the website.

7.7 Should you cancel your payment before you have completed your payment plan you are still liable for the remainder of our fee, regardless of whether you accessed the members site or not.

7.8. We do not hold any of your card details on our site. All payments are processed through either Gocardless or Stripe. For more information on their services please go to www.gocardless.com and www.Stripe.com

7.9. You are still afforded all statutory rights under UK law and these terms do not affect your rights.

  1. Intellectual Property

The intellectual property in content on the website and in products and services is the property of CPG or its licensors and is protected by copyright, trademarks, database right and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website or for sale from the website without written permission from us.

Members of the Growth Pod, Food Growth Pod and Scale Up Academy, or clients availing of 121 sessions or business training days agree that:

  • They will NEVER pass on any of the intellectual property to any third party. It is expressly only to be used for Their business and Their business only.
  • That in the event of the Services being cancelled by the Member or Client then the Member or Client will cease to use any of the intellectual property and destroy and intellectual property.
  • That the intellectual property remains the property of CPG at all times.
  1. Our liability

9.1. Membership, services and products are provided for internal use by your business, and you agree not to use your membership or any products or services for any resale purposes.

9.2. Nothing in these terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any other liability which cannot be excluded by law.

9.3. Subject to clause 9.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract for:

(a) any loss of profits, sales, business, or revenue;

(b) loss or corruption of data, information or software;

(c) loss of business opportunity;

(d) loss of anticipated savings;

(e) loss of goodwill; or

(f) any indirect or consequential loss.

9.4. Subject to clause 9.2, our total liability to you in respect of all losses arising under or in connection with the contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total fee paid by you.

9.5. Your attendance at a meeting and use of any content is at your sole risk and responsibility and you acknowledge that all content is provided “as is” and “as available”. Content is made available for the members’ general information and any advice, opinion, statement or other information forming part of the content is not intended for trading or to address any member’s particular requirements.

9.6. We make no representations or warranties:

(a) that membership or attendance at any event or use of any content will be appropriate for any particular purpose;

(b) about the accuracy, reliability or completeness of any content;

(c) about the results obtained from membership or accessing or attending any event or using any content; or

(d) that the use of any of the content will not infringe the Intellectual Property rights of any third party.

9.7. It is your responsibility to ensure that membership or an event or any products or services are suitable for your requirements. We accept no liability if such membership, content, products or services do not meet your requirements.

9.8. We give no assurance that materials on the website are appropriate or available for use in locations outside the United Kingdom or that the website’s contents are in accordance with the laws of any other jurisdiction. If you choose to access the website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

9.9. Although the event details on the website are correct at the time of publication, in certain circumstances it may become necessary to change the format, content, venue, speakers, hosts, moderators and/or timing of an event. We shall use our reasonable endeavours to notify all attendees of any such changes prior to an event but, subject to clause 10, shall have no liability for any expenses incurred by members in relation to such changes.

9.10. Our site contains links to the websites of third party suppliers and adviser members. Whilst we taken reasonable care in selecting third party suppliers, we do not endorse them in any way and you are responsible for determining whether the services of such third party suppliers are appropriate for your business. We shall have no liability in respect of any advice given by such third parties or adviser members, or any services or products included in any such external website links. All services offered by third parties and adviser members are subject to their terms of business. You are responsible for reviewing those terms of business and taking independent advice in relation to them if appropriate.

  1. Circumstances outside our control

10.1. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the contract that is caused by circumstances outside our control, as defined in clause 10.2.

10.2. Circumstances outside our control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, extreme weather conditions, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, failure of electric power, gas, water, or other utility service or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

10.3. If circumstances outside our control occur which affect the performance of our obligations in relation to any event or services:

(a) we will notify you as soon as reasonably possible; and

(b) our obligations under these terms shall be suspended and the time for performance of our obligations will be extended for the duration of the circumstances outside our control.

10.4. Where the circumstances outside our control require us to cancel an event, we shall use our reasonable endeavours to reschedule the event to a new date within 3 months of the original date and, if we are unable to do so, we shall reimburse all fees paid in respect of the original event.

10.5. Where the circumstances outside our control affect our delivery of products to you, we will arrange a new delivery date with you after the circumstances outside our control are over.

11 Earnings disclaimer

Disclaimer: No Earnings Projections, Promises Or Representations

  • You recognise and agree that we have made no implications, warranties, promises, suggestions, projections, representations or guarantees whatsoever to you about future prospects or earnings, or that you will earn any money, with respect to your purchase of CPG’s products, and that we have not authorised any such projection, promise, or representation by others.
  • Any earnings or income statements, or any earnings or income examples, are only estimates of what we think you could earn. There is no assurance you will do as well as stated in any examples. If you rely upon any figures provided, you must accept the entire risk of not doing as well as the information provided. This applies whether the earnings or income examples are monetary in nature or pertain to advertising credits which may be earned (whether such credits are convertible to cash or not).
  • There is no assurance that any prior successes or past results as to earnings or income (whether monetary or advertising credits, whether convertible to cash or not) will apply, nor can any prior successes be used, as an indication of your future success or results from any of the information, content, or strategies. Any and all claims or representations as to income or earnings (whether monetary or advertising credits, whether convertible to cash or not) are not to be considered as “average earnings”.
  • (i) The Economy. The economy, both where you do business, and on a national and even worldwide scale, creates additional uncertainty and economic risk. An economic recession or depression might negatively affect the results produced by CPG’s products.
  • (ii) Your Success Or Lack Of It. Your success in using the information or strategies provided at http://cpgexp.com depends on a variety of factors. We have no way of knowing how well you will do, as we do not know you, your background, your work ethic, your dedication, your motivation, your desire, or your business skills or practices. Therefore, we do not guarantee or imply that you will get rich, that you will do as well, or that you will have any earnings (whether monetary or advertising credits, whether convertible to cash or not), at all.
  • Internet businesses and earnings derived therefrom, involve unknown risks and are not suitable for everyone. You may not rely on any information presented on the website or otherwise provided by us, unless you do so with the knowledge and understanding that you can experience significant losses (including, but not limited to, the loss of any monies paid to purchase CPG’s products, and/or any monies spent setting up, operating, and/or marketing CPG’s products, and further, that you may have no earnings at all (whether monetary or advertising credits, whether convertible to cash or not).
  • (iii) Forward-Looking Statements. MATERIALS CONTAINED ON THIS WEBSITE OR IN MATERIALS PURCHASED AND/OR DOWNLOADED FROM THIS WEBSITE MAY CONTAIN INFORMATION THAT INCLUDES OR IS BASED UPON FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE SECURITIES LITIGATION REFORM ACT OF 1995 (USA). FORWARD-LOOKING STATEMENTS GIVE OUR EXPECTATIONS OR FORECASTS OF FUTURE EVENTS. YOU CAN IDENTIFY THESE STATEMENTS BY THE FACT THAT THEY DO NOT RELATE STRICTLY TO HISTORICAL OR CURRENT FACTS. THEY USE WORDS SUCH AS “ANTICIPATE,” “ESTIMATE,” “EXPECT,” “PROJECT,” “INTEND,” “PLAN,” “BELIEVE,” AND OTHER WORDS AND TERMS OF SIMILAR MEANING IN CONNECTION WITH A DESCRIPTION OF POTENTIAL EARNINGS OR FINANCIAL PERFORMANCE.
  • ANY AND ALL FORWARD LOOKING STATEMENTS HERE, IN OTHER MATERIALS CONTAINED ON THIS WEBSITE OR IN MATERIALS PURCHASED AND/OR DOWNLOADED FROM THIS WEBSITE ARE INTENDED TO EXPRESS OUR OPINION OF EARNINGS POTENTIAL. MANY FACTORS WILL BE IMPORTANT IN DETERMINING YOUR ACTUAL RESULTS AND NO GUARANTEES ARE MADE THAT YOU WILL ACHIEVE RESULTS SIMILAR TO OURS OR ANYBODY ELSE, IN FACT NO GUARANTEES ARE MADE THAT YOU WILL ACHIEVE ANY RESULTS FROM OUR IDEAS AND TECHNIQUES IN OUR MATERIAL.
  • (iv) Due Diligence. You are advised to do your own due diligence when it comes to making business decisions and should use caution and seek the advice of qualified professionals. You should check with your accountant, lawyer, or professional advisor, before acting on this or any information. You may not consider any examples, documents, or other content on the website or otherwise provided by us to be the equivalent of professional advice. Nothing contained on the website or in materials available for sale or download on the website provides professional advice in any way. You should consult with your own accountant, lawyer, or professional advisor for any questions you may have.
  • We assume no responsibility for any losses or damages resulting from your use of any link, information, or opportunity contained within the website or within any information disclosed by the owner of this site in any form whatsoever.
  • (v) Purchase Price. Although we believe the price is fair for the value that you receive, you understand and agree that the purchase price for CPG’s products has been arbitrarily set by us. This price bears no relationship to objective standards.
  1. Indemnity 

You shall indemnify us against all costs, claims, damages, liability and expenses (including any reasonable professional fees) which we might incur by reason of your breach of these terms, including, without limitation any losses which we may suffer as a result of the unauthorised use by third parties of any user name and password issued to you, except in circumstances where you can demonstrate to our satisfaction that such third party obtained the relevant details through no fault (including, without limitation, negligence) on your part.

  1. Changes to these terms

We may make amendments to these terms from time to time. Any such amendments shall be posted on the website and material changes shall be notified to members by email. It is your responsibility to refer regularly to these terms and note any amendments. Amendments will come into effect immediately on the amended terms being posted on the website and you will be deemed to have accepted them if you access the website after that time.

  1. Entire Agreement

The contract states the entire agreement and understanding between you and CPG relating to your membership and/or access to our website members’ areas to or attendance at events and supersedes all previous terms, communications and discussions relating thereto.

  1. Termination

15.1. We may terminate the contract with immediate effect by notice in writing if a member commits a material breach of these terms.

15.2. Cancellation of a member’s access to any event and/ or use of any content shall not affect any provision of the contract which is expressly or by implication intended to come into effect or to continue in effect after such cancellation or expiry.

15.3. Cancellation of a member’s access to any event and use of any content under these terms shall not affect our right to receive any outstanding sums due to us at the date of cancellation, which sums shall be payable within 30 days of such cancellation.

  1. Other important terms

16.1. We may transfer our rights and obligations under the contract to an affiliate without obtaining your prior consent.

16.2. We may sub-contract any of our obligations under the contract to any other person provided that this shall not affect your rights or our obligations under these terms.

16.3. You may only transfer your rights or your obligations under these terms to another person with our prior written consent.

16.4. The contract is between you and us. No other person shall have any rights to enforce any of these terms.

16.5. Each of the clauses of these terms operates separately. If any court or relevant authority decides that clause is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

16.6. If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. Any waiver by us of a default by you shall not mean that we will automatically waive any later default.

  1. Communications between us

17.1. Any notice or other communication given by you to us, or by us to you, under or in connection with the contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail or text message.

17.2. A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second business day after posting or if sent by e-mail, one business day after transmission.

17.3. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

17.4. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

  1. Applicable law.

The contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

  1. Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the contract or its subject matter or formation (including non-contractual disputes or claims).

Appendix A – Growth Pod Membership

  • 1 Access to a monthly Growth Pod session either live or via a webinar.
  • Access to the CPG’s content library for the Growth Pod
  • Access to our Growth Pod networking events as and when they occur
  • Access to our closed Facebook group
  • Online access to our  ‘business experts’ as selected by CPG
  • Access to the CPG’s content library for the Growth Pod

Including eBooks, recorded webinars, presentations, videos and podcasts.

  • Priority access to Events
    • From time to time, if an event hosted by CPG is likely to be oversubscribed, CPG may choose to release tickets for sales only to members, before opening general sales up to non-members
  • Discount on Events
    • The Growth Pod members receive 20% discount on CPG hosted events. There may be occasional exceptions to this, but these exceptions will be clearly stated on the individual event pages
    • Members can access this discount by logging into their account on the website, clicking on ‘Events’ and using the relevant event link to book their ticket through our online system. The discount will have been already applied to these links, only accessible when logged into their membership account
    • If you would like a refund for your event ticket, you must request this 48 hours in advance before the start date of the event. No refunds are available after this time. Refund requests are submitted by emailing hello@cpgexp.com
  • Opportunities to feature on CPG blog, Facebook, TV, and at events
    • On occasion, members may be approached by CPG with opportunities to feature on CPG channels, including the CPG blog, CPG videos, or to appear at events hosted or publicised by CPG
    • Opportunities to appear on all online / offline content will be determined by CPG
    • All content, whether online or offline, including presentations delivered at events are to be approved by CPG before being uploaded or given
    • All online content must be in line with CPG’s creative guidelines

Appendix B – Food Growth Pod members

  • Access to a monthly Food Growth Pod session either live or via a webinar.
  • Access to the CPG’s content library for the Food Growth Pod
  • Access to our Growth Pod networking events as and when they occur
  • Access to our closed Facebook group
  • Online access to our  ‘business experts’ as selected by CPG
  • Access to the CPG’s content library for the Food Growth Pod, including eBooks, recorded webinars, presentations, videos and podcasts and Scale Up Challenge.
  • Priority access to Events
    • From time to time, if an event hosted by CPG is likely to be oversubscribed, CPG may choose to release tickets for sales only to members, before opening general sales up to non-members
  • Discount on Events
    • The Food Growth members receive 20% discount on CPG hosted events. There may be occasional exceptions to this, but these exceptions will be clearly stated on the individual event pages
    • Members can access this discount by logging into their account on the website, clicking on ‘Events’ and using the relevant event link to book their ticket through our online system. The discount will have been already applied to these links, only accessible when logged into their membership account
    • If you would like a refund for your event ticket, you must request this 48 hours in advance before the start date of the event. No refunds are available after this time. Refund requests are submitted by emailing hello@cpgexp.com
  •  Opportunities to feature on CPG blog, Facebook, TV, and at events
    • On occasion, members may be approached by CPG with opportunities to feature on CPG channels, including the CPG blog, CPG videos, or to appear at events hosted or publicised by CPG
    • Opportunities to appear on all online / offline content will be determined by CPG
    • All content, whether online or offline, including presentations delivered at events are to be approved by CPG before being uploaded or given
    • All online content must be in line with CPG’s creative guidelines

Appendix C – Scale Up Academy Members

  • Access to a monthly Scale Up Academy session either live or via a webinar.
  • Access to the CPG’s content library for the Scale Up Academy
  • Access to our Scale Up networking events as and when they occur
  • Access to our closed Facebook group
  • Online access to our ‘business experts’ as selected by CPG
  • Access to the CPG’s content library for the Scale Up Academy, including eBooks, recorded webinars, presentations, videos and podcasts and Scale Up Challenge.
  • Priority access to Events
    • From time to time, if an event hosted by CPG is likely to be oversubscribed, CPG may choose to release tickets for sales only to members, before opening general sales up to non-members
  • Discount on Events
    • The Scale Up Academy members receive 20% discount on CPG hosted events. There may be occasional exceptions to this, but these exceptions will be clearly stated on the individual event pages
    • Members can access this discount by logging into their account on the website, clicking on ‘Events’ and using the relevant event link to book their ticket through our online system. The discount will have been already applied to these links, only accessible when logged into their membership account
    • If you would like a refund for your event ticket, you must request this 48 hours in advance before the start date of the event. No refunds are available after this time. Refund requests are submitted by emailing hello@cpgexp.com
  •  Opportunities to feature on CPG blog, Facebook, TV, and at events
    • On occasion, members may be approached by CPG with opportunities to feature on CPG channels, including the CPG blog, CPG videos, or to appear at events hosted or publicised by CPG
    • Opportunities to appear on all online / offline content will be determined by CPG
    • All content, whether online or offline, including presentations delivered at events are to be approved by CPG before being uploaded or given
    • All online content must be in line with CPG’s creative guidelines

Appendix D – Clients who have purchased a 121 session (or series of sessions) or any client that has purchased separate business training days.

  • Access to your training session, whether it be 1 full day or ½ day as agreed.
  • Access to the CPG’s workbooks for the purchased training
  • Invitations to networking events as and when they occur
  • Priority access to Events
    • From time to time, if an event hosted by CPG is likely to be oversubscribed, CPG may choose to release tickets for sale only to clients, before opening general sales up to non-members
    • If you would like a refund for your event ticket, you must request this 48 hours in advance before the start date of the event. No refunds are available after this time. Refund requests are submitted by emailing hello@cpgexp.com
  •  Opportunities to feature on CPG blog, Facebook, TV, and at events
    • On occasion, members may be approached by CPG with opportunities to feature on CPG channels, including the CPG blog, CPG videos, or to appear at events hosted or publicised by CPG
    • Opportunities to appear on all online / offline content will be determined by CPG
    • All content, whether online or offline, including presentations delivered at events are to be approved by CPG before being uploaded or given
    • All online content must be in line with CPG’s creative guidelines

Appendix E – Code of Conduct

This code of conduct applies to all CPG spaces, including: social media, mailing lists and events.

CPG is dedicated to a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religious opinions. We do not tolerate harassment of participants in our events, in any form, online or offline.

Violations include, but are not limited to:

  • Offensive comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion
  • Sexual comments or images in public or directly to event attendees, without permission
  • Sustained disruption of talks or other events
  • Inappropriate physical contact; unwelcome sexual attention
  • Photography or recording of specific participants unless explicit permission has been given.
  • Please note that photography and videoing of presentations is generally permitted, unless stated beforehand.
  • We sometimes video and photograph CPG events for use on our blog and social media. If you would prefer not to feature in these, please make this known to one of the team at the beginning of the event or by emailing hello@cpgexp.com in advance.

Anyone asked to cease in any of the behaviour listed above will be expected to comply immediately. On receiving a report of violations, CPG staff or event organisers / contractors working on their behalf may take any action they deem appropriate, including warning the offender or expulsion from an event with no refund.

If you have any concerns relating to this code of conduct, please contact CPG by emailing hello@cpgexp.com or by speaking with a member of the team at an event. All reports will be treated in the strictest confidence.

Harassment and other code of conduct violations reduce the value of our community for everyone. We want you to be happy in our community and adhering to this code of conduct will help make a better experience for all.